Q: When will the library be reopening.

A: We are happy to announce that as of June 15th, 2021 the library is once again fully open to the public. This means that we are no longer limiting access to the building based on capacity, and visits to the library are no longer limited to a set amount of time. Seating and restrooms are also now available throughout the library.

Our hours have not yet returned to our regular hours, and hold pickup and curbside services will also be continuing; our hours are Monday through Saturday 10am-5pm. If you have any questions about hold pickup or library services, feel free to give us a call at (805)-526-1735.

Q: What additional requirements are there for visiting the library?

A: Customers will be required to wear masks in the library if they are not yet fully vaccinated in accordance with the CDC’s current guidelines.

Q: Will computers be available for use when the library is reopen?

A: Yes, computers are available for use by visitors. We have returned to our previous limitation of computer use, two hours on the computer per day to ensure that all visitors get a chance to use the computers should they need to do so.

Q: What is different about regular library service now that the library will be reopening.

A: There are a few differences to how the library will operate beginning when we reopen. At this time we will not be able to receive money, though we will be happy to work with you to ensure that this doesn’t prohibit you from being able to use our library services.

For the time being, programming will remain online rather than in person, though visit our events calendar regularly as this may be subject to change in the near future.

Q: Is the library currently accepting donations?

A:  At this time the library is unfortunately not able to accept donations. If you’re seeking an alternative, local discount bookstores or Goodwill may be interested in receiving your donations.

Q: Is the Friends of the Library bookstore available for making purchases?
A:  The Friends of the Library bookstore is now available on specific days. The bookstore is now available Monday and Friday, 10am-4pm, and Saturday 1pm-4pm.

For days that the bookstore itself isn’t open, we do have some carts provided near the entrance of the bookstore from their collection that are available for browsing and purchase, and we encourage those interested to look at any outward-facing shelves around the bookstore area for any items they may be interested in. If you have a specific author in mind, you can ask a staff member to enter the bookstore area to retrieve it for you.

Q: Will I now be able to return items inside the library?

A:  Yes, you may drop off any returns at the desk just inside the library entrance on the right by putting them through the slot; you may also continue to return items to the book drops located in the center of our parking lot.

Q: How do I pick up items that I've put on hold?

A: Held items can be picked up in-person in the library, or through curbside pickup just off of the parking lot as shown below.

  • Picking up items in person:
    • Customers can pick up their hold by coming into the library and going straight ahead to the hold shelves, and then take the item to the self-checkouts near the circulation desk.
    • You will need your library card and pin number (which is generally the last four digits of your phone number) to check out your items via the self-checkout.
  • Picking up for curbside pickup from the parking lot:
    • Please call (805)-526-1735 fifteen to thirty minutes before your arrival time so we can have your holds ready for when you arrive.
    • Please park at the sidewalk alongside the library. A staff member will come out of the nearby gate to meet you.
    • We will bring your items to your vehicle and put them in your trunk for you in order to minimize unnecessary contact.

 

Q: What can I access from home if I'm not able to visit the library in person?

A: All of our online materials are still available through the library’s website with your library card. This means that you can still check out e-books and digital audiobooks from CloudLibrary as well as e-books, audiobooks, and streaming video through Hoopla. During this time where social distancing is advised and it is the safest to stay isolated pass the time reading or listening to a new book, or starting a new show.

Also remember if you’re seeking news, the library has access to the New York Times, so you can access them without a subscription. Simply click here and hit redeem in order to get access. You will need to make a New York Times account in order to finalize access, but this will allow you to keep up-to-date with news about COVID-19 and more.

This is also a great time to learn something new! If you’re interested in learning a new language, or improving in a language you’re already learning, take a look at Rosetta Stone. If you’re hoping to learn a new skill, whether it be photography, coding, leadership skills, or finally conquering Excel, visit Lynda and browse through the many options to pass the time!

Q: How can I put an item on hold? What if it was already waiting on the hold shelf for me?

A:  You can place a hold by visiting our catalog here, searching for the item that you’re interested in putting on hold, and selecting the ‘place request’ button. It will ask you to enter your library card number and your pin number (usually the last four of phone number) in order to place the request.

We’re also happy to place holds for you by phone. Feel free to call 805-526-1735, Monday through Saturday from 10am-5pm. All we need is your library card in order to place holds for you over the phone.

If you already had a hold waiting for you on the hold shelf, you will be able to pick it up in person or through curbside pickup.

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Daily Update from Johns Hopkins University
Simi Valley Library is now open to the public!
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